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E, F, V and M Series Laptops topics

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    Hi All,


    I have a 4yr old Acer Aspire M3-581PTG with Nvidia GeForce GT 730M and its really playing games like World of warcaft badly, even after I have lowered every setting.


    I was wondering if it is possible to upgrade the graphics card on it?



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    I have downloaded and installed Microsoft Office 365 (from my University's secure link for students) but cannot access any of the apps. They are not in the start menu, list of programs, or in any program folders. I have tried using the search bar to find them, but the results list is completely blank, not even acting like it is searching for anything. This is also the case when attempting to search for programs like Edge for example.
    The computer also will not show any available wifi connections either at home or on-campus, even though there definitely are options. When hovering over the wifi icon it even says that options are available to connect to, but after clicking on it to select one, the results screen is blank. Exactly like the search bar issue, it will search for a second or two and then remain blank.
    I have spent hours looking for solutions online and in this forum, and nothing has worked at all for either issue. I have also taken it to the University's IT department. They spent over an hour trying different solutions and passing it higher up the chain with no luck. They said it is the first time that a computer has came in that they have not been able to fix or even have an explanation for what the issue may be.
    I have tried running all the possible troubleshooting scans built into the computer, all the security and performance scans from Norton 360, as well as all the advice given for similar problems posted online. I got this computer at the beginning of fall semester (August 2016), and everything has been perfect about this computer until about a week ago. It is taken care of very well, not dropped, hit hard, or been anywhere close to water. No sketchy programs or anything like that have been downloaded on it, it has just been strickly used as my school laptop. I've never even powered it off by pressing the button..
    I do not know what else to do, and I'm currently in a summer class that requires a computer for research. I will gladly take any suggestions anyone has. Taking it to a computer shop is not really an option though, because I am in Manhattan, KS with the closest trustworthy store being 1+ hour away.
    Thank you, and let me know if any other information is needed.

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  • 06/14/17--21:33: Battery life dilemma - HELP
  • Acer aspire E 15 (E5 -575-33BM) i3 7100u model has a 2800mah battery and claims up to 12 hours battery life.

    Acer aspire ES 15 (ES1-572-31KW) i3 6100u model has a 3220mah battery and claims up to 6.5 hours battery life?

    How can this be?the i3 7100u model has keyboard backlight and a higher resolution screen,with a smaller battery and supposedly lasts longer???

    If someone has an explination i'd like to hear it. proof or a comparison would also be great!

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    Acer Aspire ES1-512 backgroundagent.exe handle count grows forever and crashes the system


    backgroundagent.exe version is (is that the latest?)


    System has been up 2 hours and handle count is over 20,000 for the process, and it keeps growing.


    Running BitDefender 2017 AV - thought it might be a possible cause - disabled it and the handle count kept growing.


    Thanks for any suggestions/ideas.



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  • 06/15/17--05:05: Disk Drive almost full
  • I bought an Aspire ES-11.

    Just downloaded Chrome and began to copy files and noticed there is only 6GB of the 28GB available.

    I ran disk cleanup, the disk management shows healthy 28GB partition.

    Is there a simple solution ?

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  • 06/15/17--14:30: Acer Aspire e15 e5-575-33bm
  • Good Day, 


    I am unable to update my video graphics card on this laptop. Why is that so? ...if i uninstall it and try using the latest version from intel it wont allow me to install it....i need help 

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    Please give me the resolution on te same, its very important please take it on high priority

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  • 06/16/17--06:25: Drivers for Windows 10
  • Hello, where I can download drivers for Windows 10 for model Acer Aspire E1 V5WE2? Thank you.

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    When I open my laptop the "acer beyond limits" is not appearing at all instead it was completely black but it still charge, power on is still okay and also the dvd. Did someone already encounter this matter. Please help me.

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  • 06/16/17--11:29: Worst Computer ever
  • I have had nothing but problems since taking it out of the box. It is really slow and the USB port on the back works when it wants to. So sorry I bought this thing. Never will buy another and definitely will not recommend. Also their support staff are very rude.

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    A few days ago my laptop suddenly start scanning and repairing by it own. At first i thought it will make all the files in my laptop will be deleted so, i take it out the battery. Then, i put back the battery and try to on it but the result is with blank dim sreen. What should i do? please help me..

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    Much has changed since the issue of the Intel Graphics Driver in my Acer Aspire E5-575G-728Q laptop. When I run the Intel Driver Update Utility it says the latest update for it is the Intel Graphics Driver However it also says the driver has not been approved or modified by Acer yet for this laptop.


    Please, Acer, consider how much has changed from basic Windows 10 x64 to Windows 10 Anniversary to Windows 10 Creator and approve or modify Intel Graphics Driver



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    Touchpad and Erecovery do not work. The problem has occurred after installing new drivers. (Problem with 3 pc). I now have factory settings and drivers on a USB pen, but ALT + F10 does not work. I no longer have Erecovery on PC. PC disc with factory settings is deleted. Where can I download Erecovery? I thought that usb pen with factory settings was a boot disk? I have also make an installation of touchpad driver, but the problem is still there.HELP  


    [edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]

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    I just bought an Acer Aspire E-15 E5-575G-57D4 and i wanted to know if its possible to upgrade the graphics card? I did some googling and found that its generally not possible to upgrade graphics cards but wanted to make sure.



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  • 06/17/17--22:31: Aspire F5-573G
  • Everytime i use my laptop in an Air-conditioned room it gets auto shut down and it won't start untill i plug in charger into it.And also even after plugging in my charger it restarts 3 times and boots up properly on the 4th time.

    This has happend from the start .


    my guess was that this might be an issue because my laptop has a metal body (aluminium) and that might be hindering with the normal working temperature of my laptop .

    however, i read somewhere that this can be an issue with the processor state value in the power options.


    if somebody has found any solution or has faced the same issue please do write on it.


    :  )

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    moved for better exposure

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    I need to make a complaint because I am dissatisfied with my new Acer laptop which I bought in December last year. It has already been sent for repair TWICE!!! And I am without my laptop for more than 3-4 weeks!!! And I want a refund, your laptops are **bleep**!!! And so are your policies and i ain't got a clue why i can't get a refund when your own engineers can't seem to fix the issue in a timely manner!! Can someone help me making an official complaint via email


    [inappropriate content removed]


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    I just bought an Acer Aspire E5-575G-52DA exactly a week ago, then I installed a software called HWMonitor to check the temps whenever I finished gaming, and yesterday, I've checked that the battery wear level is 11%, which is I think is high for a 6 day old laptop, and now, it became 12%, as if everytime I charge the laptop, it decreases 300-400 mWh. Is this normal for a week old laptop? Or is this a manufacturing defect? I charge the laptop 1-2 times a day.

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    Hello, i have a E5-575G-543V and i would like to upgrade the ram from 8 to 16g.


    I used RAMMon software and i got the information that the actual ram is a Kingston DDR4 2400 mhz PC4-19200 8Go.



    I'm fine buying this one for example?


    Should i take the 2nd one as a Kington too our can i take another brand?



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    I just inherited hubby's E1 510p a month or so ago. Uninstalled/deleted all his stuff so I would have lots of room for games. Games quit working last weekend, spent several days working with game site to correct. No luck. Decided since the memory still showed mostly full with his movies that I had removed (& deleted his account after) that I wanted to do factory reset. My son started it up and we left it alone for quite a while. Last I noticed it was around 85% done & had been moving along swiftly. When I checked it again screen was black and no activity. I tapped the mouse pad to bring up the screen to check progress. Nothing happened, so I figured it was done & had powered down. I thought wrong. Power button caused it to get stuck in a boot loop. Now am unable to get out of it. I tried every thing I could find online. But nothing mentions being stuck there. I cannot access ANYTHING else. Cycles from Acer screen to off and back again. I have a usb drive with recovery program from Windows downloaded by hubby but can do nothing with it. It was running Windows 10 before this fiasco started. Any help?? Or do I need to pay someone to fix my screwup? TIA for any help!!

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