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E, F, V and M Series Laptops topics

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    Does anyone know how to install a second hard drive into this particular model? I've literally scoured the internet for instructions/videos etc., but with no luck. Acer Support hasn't been any helpful thus far, which is a shame.

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    Hi All,


    My Acer Aspire V11 Touch was fine until a few days ago, but not it won't charge the battery. It turns off as soon as I unplug it, and while it's plugged in it sits at "0% available (plugged in, not charging). I've tried the battery reset and it seemed to make no difference. Any suggestions? Dead battery? 

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    Recently my touchpad stopped working on my laptop.  When I have an USB mouse hooked up, everything works fine.  But as soon as I remove it, the pointer goes away.  I've tried updating the drivers.  I've switched the touchpad from advanced to basic, then back again.  I've also uninstalled the touchpad and reinstalled it, nothing seems to work.  I'm not sure what could be causing this, I'm lost.  Hope someone else has some experience with this issue and can point me in the right direction.  Thanks in advance.... NQ

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    Purchased Acer Aspire E 15 (E5-575T-58WH) from, where this laptop is specifically described as having a backlit keyboard:



    How do I turn it on?

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    My Acer aspire F5-573 lost its warranty 2 weeks ago and it now keeps shutting off randomly. I'll explain.
    When the laptop is unplugged it will turn off at random moments. Sometimes it will have 95% battery left, other times it has 40% battery left. Also it turns off at random times. Sometimes it works for 5 minutes and other times it works for over an hour. It just randomly shuts off when its not plugged in.
    I have checked the temperature and it is not shutting down due to overheating. Also checked the screws to make sure battery isn't loose. I also checked the advanced battery settings and those were set properly. Anyone have any ideas on why it shuts off randomly? I'm very upset that it started happening right when warranty stopped.

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  • 08/24/17--20:39: ACER Aspire F5-573G
  • Why wont my screen shut off at most nights? ( Yes it actually turns off the screen at daytime, and only sometimes at night if I dont close the screen)

    I have no programs open, that should have an inpact (documents and google chrome)

    I have the settings on to turn off the screen , and go to restmode after so and so many minutes.

    This is a reaccuring problem, and a really annoying one. 

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    Hi. I have recently noticed that when my laptop is running some game(preferablly at max settings) and when its fan is working 100%, laptop wobbles slightly when little bit raised from front( facing me). During gaming, I use external cooler which makes the laptop tilt by around 35 degrees.


    If I put laptop on a flat surface, game on it again and slightly pull up from front, then there is no wobbling. I recently bought this laptop and it is been only 1 month.

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    Does the Acer E5-522-851P have keyboard backlighting and, if so, how do you get it to work?  Thanks.

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  • 08/25/17--06:05: acer aspire E5-575G-5622
  • Should I use my laptop on battery or should i plug in all day. Because I use my laptop almost whole day. Many times gaming , which last not even 2 hours. I dont want my battery life to be decrease.

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    Dear Acer Community,

    How do I upgrade the Windows10 for my new laptop ES1-432 Aspire as there is not enough storage space available?

    I have tried removing updates, WinZip files and remove other temporary files.


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    I found that TrueHarmony was disabled by default so now I wonder if there is an option to alter ExaColor/ColorBlast? Both GPUs have their own settings and couldn't find anything related to Acer, color managment doesn't have Acer certified ExaColor and everything is set on basic system default. What is this ExaColor technology that I can't find? That is not some specific addon to the screen panel?

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    Hello community, 


    This has happened only twice ever since I bought this laptop last April or so..


    It starts with a short, but noticeable buzzing sound that's similar to a micro-stutter sound.. And then the laptop completely shuts off. It's scary. 


    The laptop then won't restart -- the power button will be unresponsive. 


    After plugging the laptop in, the orange "charging" light would activate, but it still won't turn on until after pressing the power button a couple of times (around 7-10-ish). 


    I think I was running Chrome when this happened. Clearly, it's not a heat issue since I can play The Evil Within for hours on end with no crashes whatsoever. Also the laptop was actually pretty cool when it happened. 


    Btw, on both times, the laptop was unplugged, so maybe it's a battery issue? 


    Any thoughts? 

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    I bought a new Acer Aspire ES1-111M-C40S a year and a half ago.  It came withe label "Windows 10 Now" and "Free Windows 10 upgrade."  I ran the upgrade successfully. 


    Two weeks ago the notebook/netbook crashed, and I could not boot into Windows.  I could still access the boot menu by pressing F2 while turning on the power, but that didn't help. 


    Searching Acer online, and not finding any help, I finally found the Acer USB Recovery Drive compatible with my Aspire ES1-- 's SNID.  I ordered it (cost me about $47 with tax you'd think a computer should come with recovery media). 


    Although I was able to boot from the recovery drive (I used the USB2 port -- I'd read online that this model of Acer has firmware problems and does not boot from USB3) -- it took several tries to recover and restore the computer.  After several tries last night, I started it up again and turned in for the night.  This morning, I had Windows 8.1. 


    Problem.  I'd never used 8.1, and had bought this computer because of the upgrade offer.  Seems the upgrade offer has expired, as of about a year ago.  Is there any way of upgrading to 10 without buying Windows 10 from Microsoft?  Can (or will, or would) Acer help.



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    my sind:****************

    i am gettin error message in my operating system due to old drivers

    plz help me out with latest drivers.


    [edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]


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  • 08/25/17--11:32: ACER E5-771-57ZV laptop
  • Hello,  i have an e5 laptop. when i go to the login screen i can login but after the login my screen turns black. what is it and how can i solve this problem?


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    Anyone know the last time that the 575-33bm was available on the website. It seems that Amazon is the only place to get it. TIA.

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  • 08/25/17--19:47: ES1 - 132 - C7XC
  • Need Help..

    My friend bought a this notebook/laptop.
    however, it is preinstalled with ENDLESS OS and we want to remove it and install windows 10.

    We already tried to install Windows 10 using USB but the laptop don't boot/read it and eventually go to endless again.
    we also set the boot sequence to USB but still not working.

    need help.

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    I'm thinking of getting one of these laptops and wanted to confirm the following components would all work with this model.

    This is the laptop:

    Acer Aspire E 15, 7th Gen Intel Core i7, GeForce 940MX, 15.6” Full HD, 8GB DDR4, 256GB SSD, Win 10, E5-575G-75MD

    EXACT B156HAN01.2 New Screen Replacement with Free Return & Same Day shipping, 2 Year Warranty. Matte IPS 1920x1080 Full HD Laptop LED LCD Display

    Kingston Technology HyperX Impact 32GB Kit (2x16GB) 2400MHz DDR4 CL14 260-Pin SODIMM Laptop HX424S14IBK2/32

    Samsung 850 EVO 1TB 2.5-Inch SATA III Internal SSD (MZ-75E1T0B/AM)

    Samsung 850 EVO - 1TB - M.2 SATA III Internal SSD (MZ-N5E1T0BW)

    Are these all ok? Any better suggestions?

    And what would be the best/easiest/quickest way to replace the factory m.2 SSD with the Samsung one? Cloning the factory 256gb to the 2.5" then back to the new m.2 1tb? Or just do a fresh Windows install?
    And if doing a fresh install, will it be possible to tell which drive is which to install the OS onto the m.2 drive (since they're both evo 850s)?


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    Hi All,


    I recently downgraded my wife's laptop from Windows 10 to Windows 7 as the performance was terrible. After installing Windows 7 I can't find which graphics driver to install. On the driver and support section of the Acer website I can't see any Windows 7 graphics drivers as it only offers Windows 8 which the laptop orginally came.


    Any help on which driver I need would be great.





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  • 08/25/17--18:45: Booting Time
  • Hello, my laptop is Acer Aspire ES1-571-316H.

    my booting time is too much it takes around 2 to 3 minutes and i disabled all my startups in taskmanager eventhough problem is not solved please help me out.

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