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E, F, V and M Series Laptops topics
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    I have E5-575G-56WG, but it doesn't have backlit keyboard. Is it possible to replace with a similar backlit keyboard?

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    Hi there,
    I have bought an acer laptop about a month ago (model in subject of this message).
    It keeps on freezing randomly and keeps asking to restart the computer as soon as I turn it on.
    Anybody knows what the problem could be?
    Thank you

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  • 10/16/17--09:55: Acer Aspire E1-572G
  • Hi All,


    I have an Acer Aspire E1-572G.

    I am trying to load a dual boot to run Ubuntu alongside Windows 7.


    I need to disable the Secure boot mode in the BIOS in order to run Ubuntu as I have seen in some forums.

    However, when I try to do so, all is greyed out.

    I also have to make the boot mode "Legacy" for windows 7 to be able to run.


    When I change the boot mode to UEFI I see there are new settings under the security TAB.

    The only ones that are not greyed out are "Set Supervisor Password" and "Set HDD Password".


    The rest is all greyed out and I need to disable Secure Boot Mode.


    Please assist ASAP as I have spent almost 30 hours straight trying to get the OS installed.

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  • 10/16/17--13:16: M5-581TG
  • I received an M5 in bits I assembled it and have received no bootable device error press any key I have tried everything but keep getting the same error anyone any ideas all help appreciated than you

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    I received an M5 in bits I assembled it and have received no bootable device error press any key I have tried everything but keep getting the same error anyone any ideas all help appreciated than you

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    Almost everytime I scroll using two finger scrolling on my touchpad the screen goes black. I've noticed that it is more likely to happen if I get near the top of bottom of the pad while scrolling. I also have only noticed it while on firefox, not on the desktop. Touching or tapping the pad agin after the screen goes black seems to bring it back on, in a similar way that you wake the laptop if it falls asleep. This is a new problem, I've just noticed it after not having used the laptop for a couple of months.

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  • 10/16/17--17:41: Deleted OS
  • How can I recover my OS that accidentally deleted? My unit is V5-471G. Thanks a lot for any help.

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  • 10/16/17--20:29: Acer aspire es1-511-C0DV
  • 1) Doesn't charge. Orange light turns off till 12-13 seconds.
    2) Doesn't turn on. Since it was upgraded to windows 10 it started dying.

    I dont remember what happened the first time it was broken but it was downgraded, I got mad then. Second time surely was because of the winows 10 force update without my consent. Can anyone help?

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    Hello fellas,


    I have an ACER Aspire e15 that I want to factory reset. Nothing wrong with the laptop just want to switch from 8.1 to Windows 10. Before the update though, wanted to reset cause everyone in the family used it and I'd rather start fresh on Windows 10 and be rid of the garbage files piled up/downloaded over the years.


    I understand you have to power off, and press ALT+F10 when the acer screen shows up. What from there? Could someone please explain the process SLOWLY as if I am an old adult who understands 0 tech lingo.


    My other question is whether I will have to reconnect to my house wifi after said reset. I'd rather not because I forgot the password to the router. My devices MAC address is added to the router and I have the WIFI connection password. I just can't add any new devices to the router. If resetting only makes me reenter the password to my wifi network on my laptop, I can survive that as I have the password. I just don't want to go in and try resetting everything in the router.



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    After 1month no usage of my laptop,


    1) There is No Any Lighting at Pressing "Power Button"

    2) No Lighting at Connecting "Charger"

    3) No Symptoms in Display


    My Actions:

    1) Applied a basic solution, Removed CMOS battery and Power Battery and done Hardware reset, Further there is none...

    2) My charger and Battery are working Well in another E1-431 laptop.


    Any Professionals can Help me??



    Note:**********I am not a professional

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    Got an issue here that has been bothering me for a while thought someone else could take a stab at it. 


    When my laptop is idling and HDD usage is low, I hear the HDD stop spinning for a couple of seconds, then start back up making a winding spinning noise and low beep as it does. In the power setting I have my HDD set to never sleep, so I am a bit confused as to why it is still doing this. It can get quite annoying as it will do this several times per minute. 


    To update, the laptop is pretty much new, I have checked the disk and it is not old or worn. 



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    Hi, I own an Aspire E1-510. Few days ago I noticed it wouldn't shut down, instead it would send it to Sleep mode. Naturally, thought it was an OS issue so I Googled and tried everything I could think of. Tried taking battery out, using the button, everything really but nope. Then when I tried to turn it back on (battery was out) it wouldn't start. It's charging, I can see the light for battery blinking as well as the blue one for power (which starts and then turns off). Few rounds of that and it turned on fine.
    Fast forward, figured out it goes to sleep and shuts down like 10 minutes later (light stops blinking) and when I want to turn it on I press the button, do my own thing for 10-15 minutes and it boots up fine.
    I even reinstalled the OS, didn't seem to help. It's not overheating, memory is fine, HD is fine.

    Tried all the suggestions I could find online, checked the drivers, power settings, I really don't know what else to do. Anyone got any suggestions? Or ideas as to what it could be?
    It works fine other than the delayed start and shut down

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    Dear Acer,

    I'm an engineering student who purchased an Acer V3 572 G a little over 2 years ago. Since then, I have suffered multiple components failing and malfunctioning repeatedly. I have shipped the machine to you across the globe at my expense for replacing the motherboard because it failed after just one year. Since then I have had to have the screen replaced because one fine day it decided to turn completely white. I have spent exorbidently on the machine simply because as a student, purchasing a new machine is not an option. Now it won't charge properly, the screen freezes and turns completely white randomly, the USB ports have become almost useless and the computer is unnaturally slow. Yesterday the screen went off completely. Please help me out of this mess of a situation. 


    Thanks and Regards,

    A hopeful customer

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  • 10/17/17--11:44: v3-571g battery issue
  • Hi guys, i have problem with my battery, it was draind to 0 , when i pluged in, it started charging on 54 %, everyday it grows 2%, when u unplug charger, it turns off. plz respond , someone tell me what to do, should i replace battery  ?

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    Hi, my Acer Aspire E5-473G laptop won't start. When i press the power button,of the blue led turns on, you can hear the fan inside blowing but the screen stays black. Not even a backlight. No response to the screen. I've tried connecting it to an HDMI/ Vga monitors, nothing. Not even a sound to let me know that windows os booting out.
    This gave me an idea that my bios could've been corrupted. I've seen some fixes onlin like, pressing the fn+esc ley plus the flash drive where in it, contains the bios from the official website but I was unsuccessful because the processes were not clear to me. My flash drive won't blink a thing, which means it ain't reading it. Please could someone help me out on this one. I might've missed a step or something.

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  • 10/17/17--13:44: Acer ES1-572-33M8
  • Hi ,


    Please share me the detail specification of RAM put inside Acer ES1-572-33M8, I am planning to upgrade RAM upto 16 GB.

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    I own an V3-371 with a Broadwell CPU that needs to be replaced soon. As I liked the feature (especially the matt display and the price) i searched for a successor. There seems to be one called V3-372, but this one never got any 7th or 8th gen processors. 

    Does any one know whether further updates are planned or not?