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Acer E5-522 85E1 Windows 10 touchpad issue

Hello!

 

I have a problem regarding the drivers and software for the Synaptics touchpad (stated on the model page) in WIndows 10 64-bit.

 

The touchpad appears as

 

HID\VID_06CB&PID_2970&REV_0008&Col01
HID\VID_06CB&PID_2970&Col01
HID\VID_06CB&UP:0001_U:0002

 

in the Device Manager but its name states 'HID-compliant mouse' and has standard Windows drivers. Installing the Synaptics drivers on Acer's page or those found on the Synaptics website doesn't do anything (it stays as 'HID-compliant mouse').

 

I wanted to ask if circular scrolling is supported on this version (if somehow the Synaptics software gets installed), and if you guys ran into this problem before, with the device with this Hardware ID. It's not ELANtech, I checked those drivers out too.

 

Thanks in advance!

 

 


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