Hi i am having this issue twice now, i bought the laptop almost a year ago now, i first had this issue after only having the laptop just over 4 months, i got it repaired under warranty and now i am havin the exact same issue. My warranty should be still valid as it's not been a year yet since i purchased the laptop, but it will be in 15 days. Though when i do my warranty check it says my laptop S/N or SNID could not be found due to having exired. I still have the reciept for the purchase to prove the dates. Secondly, should there not be a warranty for their repairs?
Anyway, the issue was never really expained to me when i first had the laptop repaird so i am not really sure what they repaired. The problems i was having then and having now is exactly the same, i experience a total black screen on startup, no logo, nothing. you can hear the fans going etc, led power lights work, but no display. Still no display after trying an external monitor.
The problem in the beggining is intermittant, sometimes it will boot fine after having power it on and off a few times and other times only just blank screen, but as they days pass it gets gets worse and worse no matter how many times i try to reboot, there is always just the blank screen.
Why is this? apparently this problem with acer laptops has been happening for years. It's got to be one of the worst laptops i have ever owned, from the start it's also had problems with the keyboard, some keys you have to press much harder than others and the mouse pad, the right click hardly ever works, it just clicks the left click all the time.
anyway, can anyone help ith my issue with the black screen on start-up? and not to mention, i am overseas from where i originally bought the laptop if i can get warranty.
I dont know what to do, i desparately need this laptop.
any help would be great, cheers
Jeremy