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Restoring Factory Settings?

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Hi. Got a sparklingly nice machine that has never had any issues - till now! Want to pass machine on to another, but need to factory reset the device. Worked before, but am now told I need some other software to do it. Why is this, and where does one get it from please?

It has become an imperative that I delete browsing and operation history owing to the nature of my research. Got a bigger gizmo now, so if nothing doing, the currant device will be binned. Shame, is a good little mechanism. Robot Frustrated


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