Hi,
I have Acer Aspire E14 laptop. It is bought arround one year ago. The Battery shows 100% charged and If I remove AC power, the Laptop will turn off imediately. I tried followings and still issue is there.
- Remove Battery and ON the laptop with AC power and again connect the battery. But issue wasnt rectified.
- There is no internal Battery reset button in this E14 laptop
- Bios updated to latest available version(v1.21). But issue wasnt rectified.
- Removed Drivers in th laptop and reinstall. But issue wasnt rectified.
I got battery report (before Bios update) and its summery as follows. Please help me to resolve this without buying a new battery
COMPUTER NAME | ACER |
SYSTEM PRODUCT NAME | Acer Aspire E5-471 |
BIOS | V1.15 08/13/2014 |
OS BUILD | 9600.16384.amd64fre.winblue_rtm.130821-1623 |
PLATFORM ROLE | Mobile |
CONNECTED STANDBY | Not supported |
REPORT TIME | 2016-02-2221:19:21 |
Installed batteries
Information about each currently installed battery
| BATTERY 1 |
NAME | AL14A32 |
MANUFACTURER | SANYO |
SERIAL NUMBER | 38145 |
CHEMISTRY | LION |
DESIGN CAPACITY | 55,944 mWh |
FULL CHARGE CAPACITY | 53,624 mWh |
CYCLE COUNT | - |
Recent usage
Power states over the last 3 days
START TIME | STATE | SOURCE | CAPACITY REMAINING | |
2016-02-2207:05:09 | Active | AC | 100 % | 53,624 mWh |
07:05:09 | Suspended |
| 100 % | 53,624 mWh |
07:05:44 | Active | AC | 100 % | 53,624 mWh |
10:18:59 | Suspended |
| 100 % | 53,624 mWh |
10:22:21 | Active | AC | 100 % | 53,624 mWh |
11:17:44 | Suspended |
| 100 % | 53,624 mWh |
13:20:11 | Active | AC | 100 % | 53,624 mWh |
15:28:00 | Suspended |
| 100 % | 53,624 mWh |
15:50:19 | Active | AC | 100 % | 53,624 mWh |
17:04:43 | Suspended |
| 100 % | 53,624 mWh |
17:23:07 | Active | AC | 100 % | 53,624 mWh |
18:33:59 | Suspended |
| 100 % | 53,624 mWh |
18:37:38 | Active | AC | 100 % | 53,624 mWh |
19:33:00 | Suspended |
| 100 % | 53,624 mWh |
20:51:52 | Active | AC | 100 % | 53,624 mWh |
21:19:00 | Report generated | AC | 100 % | 53,624 mWh |
Battery usage
Battery drains over the last 3 days
START TIME | STATE | DURATION | ENERGY DRAINED | |
- | - | - | - | - |
Usage history
History of system usage on AC and battery
| BATTERY DURATION |
| AC DURATION | |||
PERIOD | ACTIVE | CONNECTED STANDBY |
| ACTIVE | CONNECTED STANDBY | |
2016-01-18 - 2016-01-25 | 17:21:48 | - |
| 9:34:14 | - | |
2016-01-25 - 2016-02-01 | 9:58:22 | - |
| 3:02:29 | - | |
2016-02-01 - 2016-02-08 | 7:35:41 | - |
| 6:25:21 | - | |
2016-02-08 - 2016-02-15 | 9:58:23 | - |
| 13:26:47 | - | |
2016-02-16 | - | - |
| 0:09:53 | - | |
2016-02-17 | - | - |
| 6:42:25 | - | |
2016-02-18 | - | - |
| 1:03:38 | - | |
2016-02-19 | - | - |
| 1:13:27 | - | |
2016-02-20 | - | - |
| 8:57:37 | - | |
2016-02-21 | - | - |
| 2:49:44 | - |
Battery capacity history
Charge capacity history of the system's batteries
PERIOD | FULL CHARGE CAPACITY | DESIGN CAPACITY |
2016-01-04 - 2016-01-11 | 52,742 mWh | 55,944 mWh |
2016-01-11 - 2016-01-18 | 52,599 mWh | 55,944 mWh |
2016-01-18 - 2016-01-25 | 52,559 mWh | 55,944 mWh |
2016-01-25 - 2016-02-01 | 52,559 mWh | 55,944 mWh |
2016-02-01 - 2016-02-08 | 52,483 mWh | 55,944 mWh |
2016-02-08 - 2016-02-15 | 53,101 mWh | 55,944 mWh |
2016-02-16 | 53,624 mWh | 55,944 mWh |
2016-02-17 | 53,624 mWh | 55,944 mWh |
2016-02-18 | 53,624 mWh | 55,944 mWh |
2016-02-19 | 53,624 mWh | 55,944 mWh |
2016-02-20 | 53,624 mWh | 55,944 mWh |
2016-02-21 | 53,624 mWh | 55,944 mWh |
Battery life estimates
Battery life estimates based on observed drains
| AT FULL CHARGE |
| AT DESIGN CAPACITY | ||
PERIOD | ACTIVE | CONNECTED STANDBY |
| ACTIVE | CONNECTED STANDBY |
2015-02-09 - 2015-02-16 | 6:16:02 | - |
| 6:28:59 | - |
2016-01-25 - 2016-02-01 | 6:47:33 | - |
| 7:13:48 | - |
2016-02-01 - 2016-02-08 | 5:51:32 | - |
| 6:14:43 | - |
2016-02-08 - 2016-02-15 | 6:16:46 | - |
| 6:36:56 | - |
2016-02-16 | - | - |
| - | - |
2016-02-17 | - | - |
| - | - |
2016-02-18 | - | - |
| - | - |
2016-02-19 | - | - |
| - | - |
2016-02-20 | - | - |
| - | - |
2016-02-21 | - | - |
| - | - |
Current estimate of battery life based on all observed drains since OS install
Since OS install | 6:53:00 | - |
| 7:10:52 | - |