I received a system recovery USB to reinstall everything. I began at 10:30am and it's 4:30pm. It has gotten to the last install of "sysprep-factory-mode", about three hours ago and is stuck in a loop of some sort. My mousepad or USB one doesn't work. Nor up and down keys. The only thing I didn't try was the power off button. I don't want to do anything yet getting this far. Any help or suggestions, please. Bertcat.
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