so i just bought an open box es 15 laptop from best buy in st johns nfld canada today. when i try to do a live chat, it says that the SNID is not in the system, and when i register the laptop, it keeps saying the date format is incorrect even though i put it in right,
when i put the SNID and serial number in the search to get my drivers and such, it pulls up the laptop perfectly.
can someone help me out with this please