1. Cannot connect to wifi propely through one wall
The laptop can connect to the wifi and displays it as having "excellent" strength, but with minor obstructions in the way of the router, it connects and disconnects randomly. This problem does not persist on any of my other devices.
2. SNID not registered?
I tried to contact support by e-mail by entering my SNID, but it doesn't work.
I bought this laptop brand new at christmas.