After just 21 months ownership the left hinge on my Aspire M£-581PTG laptop snapped. The laptop has been well cared for. To avoid damage to the screen we have not been able to use the laptop. This happened over 6 months ago. Acer help desk were not helpful. "Send us the computer and we will do diagnostics on it for GBP 80". With the help of a local independent computer repairer, we worked out the hinge part which needs to be replaced. However, our suppplier has had this part on order since May. There is no clarity from Acer as to why the part is not available and when or if it will become available. Reading other posts in this forum, I see that this hinge fracture problem is not uncommon. I'm distinctly unimpressed with Acer quality and lack of service. Need to get a new laptop and it certainly won't be an ACER.
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