My computer will not boot.
Sequence of events:
Press power button
Spinning disc
Preparing automatic repair
Blue screen with the message: Will restart for you. System thread exception not handled. What failed: Ntfs.sys
Then we start beck at the spinning disc
The computer NEVER gets past this.
Spent 2 hours on the phone with support and got the privilege of purchasing a recovery USB.
Inserting the USB changed nothing, it stays in the same loop. YouTube video indicated F2 gets you to the setup utility - it did but only once (tech support update your files). Reset to boot from USB by placing all 3 USB options under Windows boot - bad idea. Still doesn't break out of the loop and now F2 no longer works.
So the question is does anyone know how to fix this or do Acer computers have 12 month expiration dates and then you buy a new one?