I just inherited hubby's E1 510p a month or so ago. Uninstalled/deleted all his stuff so I would have lots of room for games. Games quit working last weekend, spent several days working with game site to correct. No luck. Decided since the memory still showed mostly full with his movies that I had removed (& deleted his account after) that I wanted to do factory reset. My son started it up and we left it alone for quite a while. Last I noticed it was around 85% done & had been moving along swiftly. When I checked it again screen was black and no activity. I tapped the mouse pad to bring up the screen to check progress. Nothing happened, so I figured it was done & had powered down. I thought wrong. Power button caused it to get stuck in a boot loop. Now am unable to get out of it. I tried every thing I could find online. But nothing mentions being stuck there. I cannot access ANYTHING else. Cycles from Acer screen to off and back again. I have a usb drive with recovery program from Windows downloaded by hubby but can do nothing with it. It was running Windows 10 before this fiasco started. Any help?? Or do I need to pay someone to fix my screwup? TIA for any help!!
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