Hello everyone,
I recently purchased an Aspire E5-575 laptop. I am very happy with the purchase except for one annoying problem which has persisted since purchase.
When I am using my laptop, the problem occurs at random and does not have anything to do with insufficient RAM. The problem results in my screen freezing and when I am watching a video or listening to music, the sound gets all choppy and begins to studder. After a few seconds of the screen being frozen, the computer resumes. I have not been successful in diagnosing the issue however I have a feeling it has something to do with graphics or maybe a graphics driver installed incorrectly. I would appreciate any input for other individuals having had similar issues and how to resolve it, besides doing a full reset of the laptop which I would like to avoid.
Thank you all