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Aspire E5-774G Sound and Latency Problems

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Hi there,

 

recently bought an Aspire E5-774G after using an older i3 laptop for years. The machine is equipped with i5-7200U/940MX(2GB)/8GB and running Win 10 pro. Not exactly a games machine but should run some more recent games.

 

The Aspire had Linux installed, which I replaced with Win 10 pro. Up to now, I installed most drivers from Acers support page (chipset, NVidia, TurboBoost, Bluetooth and others, I think LAN and WLAN is missing but working well). The power button doesn't trigger hibernation and I don't see any action from caps/num-lock but that's a minor problem. The Aspire is flashed to the latest BIOS.

 

With this fresh installation I tried Alice: Madness returns and noticed, while having fluent graphics, audio distortions/stuttering. I checked the CPU load and found interrupts to eat about 15% CPU time. The LatencyMon revealed high latency on hdaudbus.sys and high pagefault-number.

 

I was able to reduce CPU load down to about 5%  by just deactivating intel audio, but that improvement didn't survive reboot. Still, intel audio is not active.

 

I need some assistance here because I think the Aspire can do better. What can I do? I know there are tons of posts on this problem with nearly no solution but hope dies last.

 

Thank you very much for any help,

 

Thomas

 

[german]

 

Hallo,

 

ich habe ein neues Aspire E5-774G mit Win 10 pro ausgestattet, die wesentlichen Treiber von der Support-Seite installiert, alle Updates laufen lassen und bemerke nun eine permanente Auslastung der CPU zwischen 10 und 20%, wobei die Systemunterbrechungen dominieren.

 

Der LatencyMon zeigt eine hohe Zahl an pagefaults und eine zu große Latenz insbesondere des hdaudbus.sys Treibers.

 

Das Laptop hat eine i5-7200U CPU und eine NVidia 940MX (2GB) GPU verbaut, das RAM umfasst 8GiB.

 

Im Spiel Alice: Madness returns von 2011 bemerke ich massive Tonprobleme. Kurzfristig habe ich die in den Griff bekommen durch Deaktivierung des Intel-Audio-Geräts im Gerätemanager. Diese Verbesserung hat leider den Neustart nicht überlebt, obwohl das Gerät nach wie vor inaktiv ist.

 

Kann jemand in dieser Sache helfen?

 

Danke :-)

 

Thomas

 

[/german]


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