I have this laptop which I upgraded to Win 10 home last year. I went to reset it back to factory settings from the desktop-action center-all settings. From there I went through the normal process except when it shut down to reset and go to recovery, the screen went black. Now the battery won't seem to charge. The laptop refuses to turn on at all. It was working just fine before I decided to recover it. I've tried some suggestions from other threads, but nothing seems to be helping. Thanks for reading.
↧