Hi there I'm having trouble with my new Acer Aspire ES 15 I unboxed it last night and powered up it was working totally fine asked for region details and wifi connectivity all seemed normal was just a matter of waiting for the installation to complete the laptop restarted and I thought great it's installing it all came back on perfectly fine and then a blue screen appeared with 'just a moment...' I thought great its installing as the manual said it would take 30mins so I waited and waited I gave up after 2hrs I tried again in the morning the laptop comes on loads up and then comes up as a blue screen with 'just a moment' in the centre I haven't even seen the desktop or anything else no other option appears it's just the blue screen I would really love if someone could give me some suggestion to get this working Thank you!
↧