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Acer F5-573G-759N Reset problem

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So the other day I decided to reset my laptop (after it updated to windows aniversary update), I chose the fully clean option and It went as expected but it did show that 'failed to remove all you files and reset again if recycling this pc' message at the end. After the reset I was still on the aniversary update and it didn't do back to factory default. So I decided to reset it again and after about 5% it said reset failed and undoing changes. Anyone know how to solve this problem?

 

And one more thing does acer comes with full fledge windows (factory) image or it just resets the existing windows?


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