I bought Aspire E5-572G laptop last week. Its charger is giving AC output. I got minor shock when I touched VGA port while charging laptop.
Charger is supposed to give 19V DC as output but upon checking its output with multimeter I came to know that it is giving following output:
DC: 19V
AC: 43V
When I reveresed the multimeter wires output is:
DC: -19V
AC: 0V
Please tell me why it's giving 43V of AC current as output????
Is it safe (for laptop) to use?
or
I should contact customer care??