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Problems with newly bought Acer-Aspire ES1-572

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Hi,

 
I have bought new Acer Aspire ES1-572 laptop from Flipkart but facing below two issues:
 
1. Whenever I'm trying to validate my laptops Serial Number; it's throwing error like "Acer Serial Number not Found/Invalid". I have took serial number from Acer Care Center app.
2. Windows 10 Pro also not activated for this laptop.
 
Such a big issues I'm facing with ACER brand means it is shameless.
Please help me to resolve these issues asap.
 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]


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