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Acer Aspire E5-575 Backlit Keyboard Does not Stay lit or respond to ambient light

I just purchased an Acer Aspire E5-575 Laptop (i5 6200 CPU, 2.60GHz, 8Gb RAM.  The backlit keyboard switches off in just a few seconds.  It switches on after touching any key or toggles with <Fn> <F9>.  In complete darkness or in sunlight the backlight behaves the same (no ambient light sensing).  How can the keyboard be made to remain backlit?


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