Hi all, apologies if this has been covered but I have spent the last 8 hours trawking through previous problems and still no joy.
I have downloaded Windows password Key and burnt an image file to a CD successfully.
I have adjusted the BIOS to put the CD drive at the top of the list, rebooted many times and it always jumps straight into Windows 10.
I have lost all record of the account logon password and am desperate to get back in due to work commitments.
I have gone into DOS mode and tried to add a new adninistrator, but I keep getting the message that the user is created successfully but cannot be added to the local group.
I would appreciate as much help as possible.
Many thanks