i have a brand new E5-575G, but i have a wifi issue. I can connect OK to my home router (Verizon/Frontier Actiontec), but my download speed (via various speedtest websites) averages about 2.0 Mbps and my upload averages about 25.0 Mbps. My old laptop (5+ years old) averages about 50/40, and my iphone 6 plus averages about 65/50 from the same location. My desktop is a wired connection, and usually gets about 90/90.
i know that the Actiontec does not have 802.11ac, but that shouldn't matter since everything is backwards compatible.
i spent over an hour with Acer customer assistance, and did all the usual things:
- uninstalled the adapter, and then reinstalled it
- updated the driver
- updated and refreshed windows 10
Help! i've got a great new toy but the internet connection is sooooo sloooow. any ideas?