Hello,
I have recently bought an Acer E5-571-54YJ.
The laptop works fine and fits my needs for school.
Only problem what i have with it is that it won't shutdown or go into sleepmode.
When I shut it down after a couple seconds when the screen goes black i hear the hard drive shut down and the fans stop spinning but the blue light stays on. I have to then manually turn it off by holding the on/off button.
Same with putting it into sleeping mode. The light stays on and I can't turn it back on again. I first have to manually shut it down by holding the on/off button and then start it back up again.
I have tried turning off the fast bootup but that won't solve the problem.
I hope someone can help me fast cause it is really annoying that I can't put it into sleep mode.
If you need more information just ask.
Greetings,
Jean-Paul