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Communication problem with external monitor

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When viewing video or tv content on the internet via our tv using hdmi, after some time the screen goes black, a few moments later the sound goes off, then the laptop restarts. This doesn't happen if I watch content that has been downloaded to the laptop then played through the tv. The error message that appears in event viewer is as follows:-

Log Name: System Source: Microsoft-Windows-DistributedCOM Date: 16/09/2016 16:53:11 Event ID: 10016 Task Category: None Level: Error Keywords: Classic User: ACER_LAPTOP\Hilary Computer: Acer_laptop Description: The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {C2F03A33-21F5-47FA-B4BB-156362A2F239} and APPID {316CDED5-E4AE-4B15-9113-7055D84DCC97} to the user Acer_laptop\Hilary SID (S-1-5-21-862588424-839220286-1550613147-1001) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742). This security permission can be modified using the Component Services administrative tool. Event Xml: 10016 0 2 0 0 0x8080000000000000 22079 System Acer_laptop machine-default Local Activation {C2F03A33-21F5-47FA-B4BB-156362A2F239} {316CDED5-E4AE-4B15-9113-7055D84DCC97} Acer_laptop Hilary S-1-5-21-862588424-839220286-1550613147-1001 LocalHost (Using LRPC) Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy S-1-15-2-1861897761-1695161497-2927542615-642690995-327840285-2659745135-2630312742

Can anyone tell me what is causing this and how I might fix it? Thanks.


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