Hi
Please can someone assist me. The problem is that the internal CD/DVD though listing in File explorer as D drive. In Device manager it is a hidden device. However, the CD/DVD is now not working at all.. Pressing the eject/load button doesn't open or close. This happened without me knowingly changing anything except updating drivers for all the machine. IoBit Driver program. I've uninstalled drivers and rebooted many times. Removed upper and lower filters. Added a registry text. I have trawled the www to the point of I feel exhausting. Having tried the many methods that are claimed to 'work' Sadly, this has not been the case for me. If I set the boot to UEFI as some recommend, then my machine gets to just after the welcome screen and then stops. The only way to change is to revert back from UEFI. I've loadedd the Bios from support to run V1.8. I have upgraded the other relevant driver upgrades but nothing An additional problem is the backspace does not work other than when the crsor is witinh a typed sentance eg in a search of www, this only functions to slowly revrt and delete each character. If I use it when the cursor is clicked on the arrow to revert a page screen, all that happens is this selects and highlights text and graphics. Sorry for size of my post. Hoping I can find an answer other than a format?
Regards
Michael