My laptop s E5-571P-59QA with Windows 10(updated last year). I bought it around 2014 winter.
I started to have audio problem from this late April; I couldn't hear anything from laptop unless I use my earphone.
I was in college and the IT department told me it is a hardware problem because none of diagnosis worked-reinstalling soft ware driver, configuring sound etc etc.
Then I contacted Acer live chat and I was told that its out of warranty. He also told me I need to pay fee just for call support???
Is there anyway to fix it on my own>