I had my laptop sent to Texas for repair due to hardware issues. Come to find out a 2006 driver was installed into my laptop. So Acer sent me a recovery USB which is labeled FS.NPEA0.01E ACER. When I went to boot my laptop, it turns out this Recovery USB is TOSHIBA MSFT NORB. My Aspire is still missing drivers due to the incompatibility. This is absolutely insane and I am one very unhappy customer. I do not wish to pull my military card and use my knowledge of who to reach out to regarding this absurd situation so I am addressing it here, first.
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