Hi, I have an Acer Aspire 5741, with Windows 7 as the OS. Unfortunately the hard drive has now failed and have been unable to find the backup disks I made when I first purchased the Laptop. I tried downloading Windows 7 from Microsoft and I got this mesaage;
The product key you entered appears to be for software pre-installed by the device manufacturer. Please contact the device manufacturer for software recovery options.
Can anyone advise how I get a copy of windows 7 as I have the product key.