I have 3 items in my microsoft store that are froze up in middle download. Why?
Aspire E 14 freeze
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Acer Aspire E-15, E5-575G-52DA How many RAM slots?
Acer Aspire E-15, E5-575G-52DA How many RAM slots?
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Computer issues and contacting ACER
So I bought a refurbished laptop and it is supposed to have a 90 day warranty from ACER. I get the computer start it up it does over 3 hours of updates the first night. Not used at all. Day 2 listening to music and it keeps locking up. sounds like a cd skipping. Day 2 as well, watching videos and they freeze the get the digital skipping sound. I updated all drivers and still happened. That was the end of day 2.
Day 3 online doing a discussion, in the middle of that computer locks, screen frozen and the skipping sound is LOUD the the screen goes to a broken up mode looking like it is all in squares. restart and all seems fine.
I go to call ACER and they say the computer is out of date and there is no warranty and transferred a third party compant and they will not transfer me to ACER.
These computers have a good rep, This experience shows the complete opposite!
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Recovery not working - UEFI vs. Legacy BIOS
I have an Aspire M5 that is not bootable. I ordered and received recovery discs from Acer. When I boot using UEFI mode, I get the following error message... "Please boot this Recover Disc uusing legacy BIOS mode." When I boot using legacy BIOS mode, I get this error message... "Restore Fail: This recovery system can only be used on "UEFI" mode. Please press "OK" to restart the system immediately." I attached screen shots of both. My guess is something else is wrong that a recovery disc can't fix. Any thoughts or suggestions on how to proceed? Thanks!
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E5-511 Freezes
hi
I bought this acer aspire about 2 months ago. I have updated all its drivers to 2017 versions.
I have a problem with it freezing. It does this at any time about 3 times a day with no particular software running. It seems to either have a problem with the bios or a fan hardware malfunction as it seems to overheat.
Do you have a bios ver later than 2015, that I can flash. I keep hearing about bios 2.07 ver but have never found it. The bios updates for this motherboard are from 2015.
I am running win 10 Pro 64 2017.
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Optane Memory ( Intel)
Hi colleagues, good morning
I have a notebook model F5-573G-71BW (Aspire F 16), with processor i7 - 7a Generation, 16Gb (Ram) and 2T of HDD.
I wonder if I can install the M.2 Optane 16 GB memory (Intel). This memory is of type 3D Xpoint, released between 2016 and 2017 and I do not know if my motherboard supports this technology.
Thank you
Fabio
Oi colegas, bom dia
Tenho um notebook modelo F5-573G-71BW (Aspire F 16), com processador i7 - 7a Geração, 16Gb (Ram) e 2T de HDD.
Gostaria de saber se posso instalar a memória M.2 Optane 16 GB (intel). Essa memória é do tipo 3D Xpoint, lançada entre 2016 e 2017 e não sei se minha placa mãe suporta essa teconologia.
Obrigado
Fábio
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Battery problem (Acer f 15 f5-573g)
I just bought an Acer laptop a month ago.
this computer ,well , acts kind of weird . the battery full charge capicity changes like crazy (I check using HWmonitor,BatteryMon and powercfg/batteryreport in cmd-all three give the same result).
sometimes it goes up, sometime goes down . from 1% lost in full charge to 3% and back to 1%. 1% in one month means I will lose only about 12% in a year ,but 3% is a different story . and more ,in each battery report made by powercfg/batteryreport ,there is a chart called Battery capacity history .Here is one from July 28th :
Battery capacity history
Charge capacity history of the system's batteries
| PERIOD | FULL CHARGE CAPACITY | DESIGN CAPACITY |
| 2017-07-06 - 2017-07-13 | 60,403 mWh | 61,320 mWh |
| 2017-07-13 - 2017-07-20 | 60,293 mWh | 61,320 mWh |
| 2017-07-20 | 60,184 mWh | 61,320 mWh |
| 2017-07-21 | 60,422 mWh | 61,320 mWh |
| 2017-07-22 | 60,181 mWh | 61,320 mWh |
| 2017-07-23 | 59,929 mWh | 61,320 mWh |
| 2017-07-24 | 60,155 mWh | 61,320 mWh |
| 2017-07-25 | 60,729 mWh | 61,320 mWh |
| 2017-07-26 | 60,729 mWh | 61,320 mWh |
| 2017-07-27 | 60,729 mWh | 61,320 mWh |
and here is one from today ,July 31st : Battery capacity history
Charge capacity history of the system's batteries
| PERIOD | FULL CHARGE CAPACITY | DESIGN CAPACITY |
| 2017-07-07 - 2017-07-14 | 60,403 mWh | 61,320 mWh |
| 2017-07-14 - 2017-07-21 | 60,293 mWh | 61,320 mWh |
| 2017-07-21 | 60,248 mWh | 61,320 mWh |
| 2017-07-22 | 60,422 mWh | 61,320 mWh |
| 2017-07-23 | 59,990 mWh | 61,320 mWh |
| 2017-07-24 | 59,846 mWh | 61,320 mWh |
| 2017-07-25 | 60,557 mWh | 61,320 mWh |
| 2017-07-26 | 60,729 mWh | 61,320 mWh |
| 2017-07-27 | 60,729 mWh | 61,320 mWh |
| 2017-07-28 | 60,593 mWh | 61,320 mWh |
| 2017-07-29 | 59,991 mWh | 61,320 mWh |
| 2017-07-30 | 60,080 mWh | 61,320 mWh |
two charts showing different results.
and here is battery full charge capacity reported in July 28th
Battery report
| COMPUTER NAME | DESKTOP-N8FN7PK |
| SYSTEM PRODUCT NAME | Acer Aspire F5-573G |
| BIOS | V1.23 01/16/2017 |
| OS BUILD | 15063.0.amd64fre.rs2_release.170317-1834 |
| PLATFORM ROLE | Mobile |
| CONNECTED STANDBY | Not supported |
| REPORT TIME | 2017-07-2806:47:32 |
Installed batteries
Information about each currently installed battery
| BATTERY 1 | |
| NAME | AS16B8J |
| MANUFACTURER | LGC |
| SERIAL NUMBER | 6763 |
| CHEMISTRY | LION |
| DESIGN CAPACITY | 61,320 mWh |
| FULL CHARGE CAPACITY | 59,929 mWh |
| CYCLE COUNT | - |
it's also different from the chart made on July 31st above ?
I have made a lot of these everyday, a few per day, battery capacity always changed when discharged ,like downto 35% or less.
please answer me if this battery is faulty and need replacement .
thanks.
[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]
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ACER ES 14
Folks i needsome help. I hit restart(power:restart) button from my laptop, it did turned off but didnt turn on. The power light is still on, and its almost an hour already but it is still lit and my pc wont still turned on. 😱😓 need your expertise asap.
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Wireless red x
My wifi icon has a red x and I can't make it turn on. I have tried every post on google
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E5-575 freezes and touchpad becomes unresponsive
I have purchased a laptop E5-575 series 2 months back. It keeps on freezing when i use anything on it specially google chrome . ANother problem is its touchpad is unresponsive at times and i cant do copy paste function.
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Acer E5-574-543R does not wake up from sleep.
I have an Acer E5-574-543R running the latest version of Windows 10 64bit with the latest drivers from the website. My problem is that if the laptop goes to sleep or even have the screen turn off I can not wake the system up. I tried pressing buttons, closing and opening the lid but nothing happens. I know the system is running because the indicator light is on, and I head the fan spinning. The only solution for this is to hard restart the machine (long press the power button until it shuts down and restart)
This problem started with the first major Windows 10 update (Anniversary update) before that I had no problems now I am on the Creators update and it is still broken.
Does anyone have a solution for this please? I had a similar issue on a desk PC before, I solved that with a fresh install of the Intel Management Engine Interface driver but that does not seems to be available for this laptop.
Let me know if you need any more information, many thanks.
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Aspire E1-570-33214G1 Max Memory
Hi there.
I have an Aspire E1-570 with S/N NXMEPEA028410038453400 that I would like to upgrade the RAM from 4Gig.
Please can you advise what voltage and the max size that I can go to with a 64bit OS.
Kind regards.
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Aspire E15 E5-571G-78WQ Ram and Hdd upgrade
hello Iam facing problems with my laptop where my laptop doesn't start properly at times ,is there a way to figure out what problem has been caused, i was told by my college system admin that something might have happened to RAM, so can some one help me with this issue.
Thank You
Model:Aspire E15 E5-571G-78WQ
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ACER Aspire E5 Automatic repair loop
Good day,
Notebook is stuck in "automatic repair" loop and just continues to "automatic repair" (blue screen) every time we try to restart.
"Significant" event before this happened:
Morning - installed kaspersky lab anti virus
Evening - boot up error
Action taken:
-cannot boot to safe mode to try to repair/disable.
-refreshed pc but failed, checked the logs and root cause: bad hard disk. Ran chkdsk /r and was successful. restarted but still in loop
-turn off pc for 1 day, restarted but now stucked in "diagnosing your pc" screen (did not enter automatic repair screen)
Planned next action: (I want to hear your suggestion first to add on this list)
-disable automatic repair thru cmd (can this be done without windows 8.1 disc?)
-disassemble and re-assemble notebook
-reset PC (last resort) (any way to get files back?)
Thanks in advance.
Next to try
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Acer Aspire M5-581T-6807 works with Windows 10 Creators Update
For everyone still using an Acer Aspire M5-581T (6807): this laptop still works with the Windows 10 Creators Update.
Acer published a list of all Creators Update compatible devices ( https://www.acer.com/ac/en/US/content/windows10-creators-update ). Though the M5-581T is not on there, i can tell that i had no issues with software, drivers, etc. after this update installed itself.
Ps. This is not a request for help, but just information. I searched like dozens of websites (Acer and non-Acer) before installing this update and found nothing for the entire M5-series. So just wanted to share with fellow M5-users.
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Acer Aspire E5-411 blackscreen display
My laptop display nothing. The lcd seem to be light even it is blackscreen. The fan sound is slower than usual (clean from dust). Problem may cause from:
1)LCD
2)HDD
3) RAM
My thoughts was the hdd because of the sound and 0 vibration. Could anyone help me to find the cause and repair cost predicted... I'm just a student...
1)LCD
2)HDD
3) RAM
My thoughts was the hdd because of the sound and 0 vibration. Could anyone help me to find the cause and repair cost predicted... I'm just a student...
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Upgrade RAM Acer Aspire E5-473G-56K4
Can I upgrade my RAM from 4GB into 8GB? If so, how? Do you recommend it? What is the pros and cons of doing it?
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Will the warranty on my Acer aspire E5-575G-56KS be void if i increase my RAM from 4gb to 8gb?
I want to increase the 4gb DDR4 RAM to 8gb to work with some heavy softwares. If the warranty does not get void, does acer themselves provide RAM upgradation? Any help would be appreciated.
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Acer ES1-711
I have had my acer ES1-711 for almost 2 years & i check for updates & it always says its up to date seems hard to believe, any help ? im running windows 10 64 bit
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acer laptop sf114-31 bluetooth problem
hi, i had my laptop paired to a home stereo device, but accidently deleted the device from the list. Now the computer does not find it when it is searching, any advice. i have tried restarting and turning everything off and on again.
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