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E, F, V and M Series Laptops topics

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    Can the RAM on a Gateway MX8711 Laptop be increased to 2MB or even more?                                                          Also, can the CPU be upgraded?


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    I have had my computer for almost 2 years and the left side hinge has become loose and broken, causing the screen to start to split where that hinge attaches. Fortunately I have an extended warranty from the retailer I bought it from for 1 more month to send it away to get fixed. However, I am trying to contact someone from acer in the technical support department (which has proven to be extremely difficult) to determine if this part can in fact be replaced before I send it away. I had the same problem with a previour Acer laptop and sent that computer away to get the hinge replaced, was called and told that they no longer were making that part and that I could not get my computer back and was offered a portion of what I paid for my computer back instead- obviously was not happy about this. SO, my question now is basically I want to know that the broken hinge can actually be replaced before I send my computer away because I can't afford for this same thing to happen again. I have called the Canadian customer support and have spoken to different people who did not work in this department and told me to try online, however I could not find a live chat or anything, and the retailer I bought it from and have the warranty with told me I must contact Acer directly to find this information out. Can someone help me or direct me where to go?


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    I just brought an Acer Aspire E5-572G-525V listed here:

    https://www.acer.com/datasheets/2016/4876/E5-572G/NX.MV2SI.006.html

     

    Given that most of the software I use works flawlessly with Windows 7, I plan on installing it over the Linpus Linux bundled with the system. Note that the laptop hasn't been delivered yet, so I do not have the Serial Number with me.

     

    I believe I found the correct drivers here:

    https://www.acer.com/ac/en/US/content/support-product/5486?b=1

     

    Looking at the part datasheet, if I downloaded the relevant drivers; e.g., Atheros bluetooth+wireless (not the Broadcom one), would these work?

     

    If not, could someone please point me to the correct driver location. Thanks in advance.


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    In desktop, we can directly plug HDMI to the video card to use with the monitor.

    I wonder if I can do the same in laptop (Aspire E5-575G-53W3), to make the nVidia adaptor drive the HDMI output to external monitor, not the IGP.


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  • 12/16/16--01:04: touch pad scroll isuue
  • Hi, I have newly purchased Aspire F5-573G-53SI with windows 10. But touch pad scroll is not working. can sombody help me to unable scroll function.

     

    Thanks


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  • 12/16/16--01:55: Restore
  • Can not restore my Aspire F15 522, has no backup. What do I do


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    Hi. I have an Aspire E 15. My screen seems to dim on dark pages. I have already disabled Display Power Tech. for the 'on battery' drop menu. There was no drop menu for 'plugged in'. I have also disabled adaptive brightness. Not sure what else to do. Any help/tips is appreciated. Thanks!Cat Very Happy


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    We've had this laptop for around 3 ish years it's a E1 series model V5WE2, my husband was working on it and dropped something on to it, since then it has not booted up, not even from the recovery disc. Has he completely broken it? When we boot it and press F2, it brings up a menus, but I'm not experienced enough to know what to do. Can you help? I think it's lost its operating system or something?


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    The title explains it. 


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    Hello, i bought a Acer aspire Es1-571-34dq couple months ago. Can i upgrade something in laptopx ram or anything else?

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  • 12/16/16--20:00: disable pop up keyboard
  •  

     

     

    I have an Acer Aspire M series and the annoying virtual touchscreen keyboard pops up everytime I am somewhere where I need to type . I have turned it off . It is not selected under Toolbars and my taskbar is locked.

     

    I want the thing GONE. Please help. I dont want to turn off the charms that come in from the right side.

     

    I am running  8.1.

     

    Thanks,

    Curt 

     

    [edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]


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    I bought my Acer on October 4th of this year for work. Everything was working fine as far as I know up until about 3 hours ago, when I noticed that the area to the left of the touchpad was suprisingly warm. I figured that the laptop was just working hard running Android Studio, but twenty minutes or so later the laptop turned off abruptly.

     

    Since then, it hasn't turned on again. I plugged it into a different electrical outlet and noticed that the normal charging light doesn't turn on. However, the laptop was getting extremely hot right now and I smell ozone. I called tech support and they're going to send me a return box for it.

     

    The problem is that I need a laptop for work and the tech support agent said it would take 3-4 weeks for me to get my laptop back. I bought this new laptop two and a half months ago and now I have to wait close to a month for it to be fixed? Does anyone know how to accelerate this process or have any recommendations about what to do? It wouldn't be that big of deal, except I sort of need to work in order to pay rent.


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    So i just bought this E5-575-54FX and when i'm using slow scrolling on the touchpad it seems to lag. Like my fingers move slightly before the screen starts moving. Kind of hard to explain but it's driving me crazy. Any idea how to fix this ? Not very good with computers.

     

    It says in device manager that i am using the "ELAN I2C Filter Driver" if that helps.

     

    Thanks


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    I want to install a new windows but there's a problem where i have to disable the xHCI option for it to work .. help please  my comupter is stuck in loop until i install a new windows

     

    another question.. is it even possible to install windows 7 on this laptop ?


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    So i have tested the usb on my other computer and it works, its the laptop.
    I installed linux mint on the usb using rufus and partitioned using GPT. Both systems of mine are windows 10.
    I fixed the boot priority to have usb HDD first. I also disabled secure boot. Nothing, just goes straight to windows 10. What am i missing?


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    I have purchsed my E5 Laptop in April 2016 so when should I service my Laptop ? Please help .


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    I have a problem signing in to my administrator account because I forgot the password and I have no password reset disc. worst of it all is that all settings need the approval of the adminiatrator. Can anyone help me with any recovery process that won't require formatting my laptop?


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    I bought an Acer Aspire E5-774G-52W1 a little over a month ago and yesterday out of nowhere I got several bsods.  After rebooting and having a bluescreen several times I went into the event viewer and I see this (see screenshots).  It is now a day later and today I have not had a bluescreen but these event viewer listings of a corrected hardware error has occurred are making me worried.  I scrolled back all the way to december 3rd which is as far back as I could go and these listings go back that far I just didn't look into the event viewer until after the bluescreens.  these listings are happening multiple times per minute.

     

    What I have done so far is:  memtest86+ which came up clean, updated chipset drivers, rolled back chipset drivers to an older version.   I reset to factory settings which drop the occurance of these WHEA Logger messages to maybe one per 5 minutes but after reinstalling some software and a few restarts the WHEA Logger events go back to every second or so.

     

    I did add a second hard drive back in late november so I removed that to see if that was causing anything but it didn't change anything.

     

    Uninstalling pci express root port instances make the flood of event viewer messages stop until I restart then they come back

    could these bluescreens be related to the event viewer flags?

     

     

    Here is some info I pulled from bluescreenview about the bluescreens I got 2 days ago.  Could these be related to the event viewer messages?  Should I be worried about the event viewer listings now?  I haven't had any more bluescreens since these but the event viewer warnings remain.

     

    bluescreen info:

     

    ==================================================
    Dump File : 121616-8390-01.dmp
    Crash Time : 12/16/2016 9:25:00 PM
    Bug Check String : 
    Bug Check Code : 0x00000133
    Parameter 1 : 00000000`00000001
    Parameter 2 : 00000000`00001e00
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : pci.sys
    Caused By Address : pci.sys+5386
    File Description : 
    Product Name : 
    Company : 
    File Version : 
    Processor : x64
    Crash Address : ntoskrnl.exe+14a6f0
    Stack Address 1 : 
    Stack Address 2 : 
    Stack Address 3 : 
    Computer Name : 
    Full Path : C:\WINDOWS\Minidump\121616-8390-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 14393
    Dump File Size : 527,772
    Dump File Time : 12/16/2016 9:25:53 PM
    ==================================================

    ==================================================
    Dump File : 121616-7203-01.dmp
    Crash Time : 12/16/2016 9:32:03 PM
    Bug Check String : 
    Bug Check Code : 0x00000133
    Parameter 1 : 00000000`00000001
    Parameter 2 : 00000000`00001e00
    Parameter 3 : 00000000`00000000
    Parameter 4 : 00000000`00000000
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+14a6f0
    File Description : 
    Product Name : 
    Company : 
    File Version : 
    Processor : x64
    Crash Address : ntoskrnl.exe+14a6f0
    Stack Address 1 : 
    Stack Address 2 : 
    Stack Address 3 : 
    Computer Name : 
    Full Path : C:\WINDOWS\Minidump\121616-7203-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 14393
    Dump File Size : 513,700
    Dump File Time : 12/16/2016 9:32:39 PM
    ==================================================
    ==================================================
    Dump File : 121616-7281-01.dmp
    Crash Time : 12/16/2016 9:36:41 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : 00000000`00000000
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff809`42104670
    Caused By Driver : tcpip.sys
    Caused By Address : tcpip.sys+104670
    File Description : 
    Product Name : 
    Company : 
    File Version : 
    Processor : x64
    Crash Address : ntoskrnl.exe+14a6f0
    Stack Address 1 : 
    Stack Address 2 : 
    Stack Address 3 : 
    Computer Name : 
    Full Path : C:\WINDOWS\Minidump\121616-7281-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 14393
    Dump File Size : 514,868
    Dump File Time : 12/16/2016 9:37:23 PM
    ==================================================
    ==================================================
    Dump File : 121616-9609-01.dmp
    Crash Time : 12/16/2016 9:53:15 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x000000d1
    Parameter 1 : 00000000`0000000a
    Parameter 2 : 00000000`00000002
    Parameter 3 : 00000000`00000000
    Parameter 4 : fffff805`5c36c9cc
    Caused By Driver : tcpip.sys
    Caused By Address : tcpip.sys+2c9cc
    File Description : 
    Product Name : 
    Company : 
    File Version : 
    Processor : x64
    Crash Address : ntoskrnl.exe+14a6f0
    Stack Address 1 : 
    Stack Address 2 : 
    Stack Address 3 : 
    Computer Name : 
    Full Path : C:\WINDOWS\Minidump\121616-9609-01.dmp
    Processors Count : 4
    Major Version : 15
    Minor Version : 14393
    Dump File Size : 514,596
    Dump File Time : 12/16/2016 9:53:56 PM
    ==================================================

    [

     

    I can scroll way back and it is just WHEA warnings.  But like I said this is happening now even though the system is functioning normal otherwise.  


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    Hello,

     

    How can I reset my password for the bios? I forgot it. 

     

    I have to specify that it does not recognize a bootable DOS usb. So i think the only solution is mechanical. But I do not know where to locate the pins to reset the bios.

     

    thank you.


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